First, ensure your battery is charged (above 25% is ideal) and all cords are connected securely to the Hub, Camera, and OBD2 port. If those all check out, please proceed with a few additional checks:
- Are you able to live stream from the device?
- If not, a Power Cycle may help to re-establish connection. Hold the Power/MFB down for 10 seconds until the second LED illuminates. Wait 5 minutes and check again.
- If you can live stream or just see a black screen, there may be an issue with how the device is recognized by the system or overall poor connection quality.
- Again, a Power Cycle can be attempted to improve performance.
- If you do not have success with resetting, please reach out to our Customer Care team for further troubleshooting.
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