To check the battery percentage in your system, you can view in the app by navigating to the device screen. Our Customer Care team may also request to see the percentage reported by your system Hub to troubleshoot an issue. To do this, you would perform a quick "press and release" on the power button as shown in the video below (when the vehicle is not powered on):
https://youtube.com/shorts/QZ_eHfEW9IA?feature=shared
If you see:
1 LED, your battery is 25% or less
2 LED, your battery is 25%-50%
3 LED, your battery is 50%-75%
4 LED, full charge
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