Frequently Asked Questions

General Product Information

• How does the Canopy System work?
• Will the Canopy System work on my Pickup Truck?
• Will the Pickup Cam work on any other vehicles (vans, convertibles, etc)?
• What powers the Canopy system?
• Can I still open my rear window?

Troubleshooting

• Properly Secured Camera Cable
• What does the power button on the Hub do? What do the lights indicate?
• My Device is showing as “Disconnected” in the App. Help!
• Why is my Canopy App not sending me notifications?
• Cable Connection Tips

Service & Subscription Information

• Canopy Subscription and Hardware Services Ending FAQ
• Canopy’s Early Access Beta